A. We custom make each personalized item just for you because each item is custom, handmade at the time of order, we do not offer returns, refunds, exchanges or cancellations.
- Every item is handmade by us just for you at the time of order, we start working on your order within 24 hours of receipt.
- We strive for a long- lasting, quality product that will last a lifetime!
- We stand behind our craftsmanship, if an error is made on our part we will go to every effort to provide a resolution,
- We cannot remake items where the wrong font or color was ordered. So we ask that you review the color charts, font charts, item details tab & shipping tab (processing times) prior to purchase to ensure that you will be happy with your purchase.
- Providing a great product and stellar service are our top priorities! If we can help in any way please feel free to contact us!